System Support Agent Internship | Multichoice

Multichoice Africa is inviting application from information systems graduates to apply for their System Support Internship Programme.

The successful candidate will do the following:

  • Prepare presentations/documents/Report/Correspondences
  • Scheduled and provide weekly / monthly reports
  • Identify and analyze new user requirements
  • Africa user and 3rd Party system support & maintenance
  • Identify user training & escalate to training dept. (IBS)
  • Maintained communication with Staff & Managers
  • 3rd Party data integrity checks
  • Assist in 3rd Party Systems back end processes/updates
  • Attend SLA’s and provide feedback (in house and 3rd party SLA’s)
  • Completed test approaches & documentation for Africa business
  • Administrate relevant documents (SLA’s & vendor agreements) in the Contracts Management System
  • Support and maintenance of all Africa reporting platforms (including new reports, enhancements and debugging)
  • Provide basic to intermediate adhoc information in the form of extracts / reports.
  • End to end trouble shooting

Minimum requirements:

– Grade 12 (Matric)

– Microsoft Office

– Information Systems Diploma

How to apply

Click here to be taken to Multichoice careers, on the website click on IT then on View Details next to SYSTEM SUPPORT AGENT INTERNSHIP: AFRICA

 Closing date: 5 June 2013

One thought on “System Support Agent Internship | Multichoice

  1. I’m about to complete my diploma this year, i would like to expand my knowledge and experience in IT industry, i think i meet the minimum requirements specified and i’m a hard worker, dedicated on my job, and i always meets the deadlines to save my reputation forever…..

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