The successful candidates will be responsible for performing the following tasks and responsibilities:
- Provide first line of support for desktop computer issues
- Assist in coordinating and supplying second line of support for internal users
- Act on helpdesk troubleshooting requests and provide feedback to ensure resolution
- Provide assistance with conducting equipment shipment checks for accuracy and resolve issues with vendors
- Provide assistance with facilitating equipment repair or return and checking warranty coverage as needed
- Help out in hardware inventory database maintenance and track equipment transfers
- Generate ad hoc inventory reports as requested
- Provide assistance in managing the computer supply inventory
- Monitor usage as well as order supplies when needed
- Maintain admin files as well as other office files
- Perform basic admin support tasks such as filing, submitting paperwork, sending/receiving faxes, shredding confidential documents
- Screen phone calls
- Ensure office cleanliness
- Work on special admin projects as requested by the IT manager
- Provide tech support for MS Office 2007 and 2003 users
What are the requirements?
Only applicants who meet the basic qualifications listed below will be eligible for consideration:
- Holds A+ PC hardware certification (final stages)
- Solid knowledge of computer hardware
- High proficiency Microsoft desktop tools including Office 2007 and 2003
- Good grasp of Microsoft OS such as Windows 7 and XP
- Working knowledge of LAN is a definite advantage
- Capable of providing software support and issue resolution over the phone and logging calls accordingly
How do I apply?
To apply for the JCDecaux IT Internship CLICK HERE
Application Deadline?
No deadline for submission of application has been set as of this writing.