Multichoice Africa is inviting application from information systems graduates to apply for their System Support Internship Programme.
The successful candidate will do the following:
- Prepare presentations/documents/Report/Correspondences
- Scheduled and provide weekly / monthly reports
- Identify and analyze new user requirements
- Africa user and 3rd Party system support & maintenance
- Identify user training & escalate to training dept. (IBS)
- Maintained communication with Staff & Managers
- 3rd Party data integrity checks
- Assist in 3rd Party Systems back end processes/updates
- Attend SLA’s and provide feedback (in house and 3rd party SLA’s)
- Completed test approaches & documentation for Africa business
- Administrate relevant documents (SLA’s & vendor agreements) in the Contracts Management System
- Support and maintenance of all Africa reporting platforms (including new reports, enhancements and debugging)
- Provide basic to intermediate adhoc information in the form of extracts / reports.
- End to end trouble shooting
Minimum requirements:
– Grade 12 (Matric)
– Microsoft Office
– Information Systems Diploma
How to apply
Click here to be taken to Multichoice careers, on the website click on IT then on View Details next to SYSTEM SUPPORT AGENT INTERNSHIP: AFRICA
Closing date: 5 June 2013
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I’m about to complete my diploma this year, i would like to expand my knowledge and experience in IT industry, i think i meet the minimum requirements specified and i’m a hard worker, dedicated on my job, and i always meets the deadlines to save my reputation forever…..