Call Centre Learnerships | Discovery Health

Discovery Health is looking self-motivated South Africans with a Grade 12 qualification to participate in their call centre learnership for 2014. Potential candidates must also possess this competencies: basic computer training, great interpersonal skills and strong communication skills in English.

The Learnership programme consists of structured learning components combined with practical/workplace experience which totals to 1 350 learning hours. The qualification is Unit Standard Based and the programme is registered with the Insurance Sector Education and Training Authority (InSeta) and will be accredited by the South African Qualification Authority (SAQA).

The focus of this Learnership will be on providing contact centre services in a systems environment.

What are the requirements?

• Be South African Citizens;
• Hold a valid & recognised Matric with Maths(Minimum D Symbol) & English (Minimum C Symbol on Standard Grade) and a 2nd Language, CAT(Optional) (Minimum D or Level 4)
• Learners must have achieved at least two languages at Matric (Minimum D symbol or Level 4)
• Not be engaged in post matric studies or formal employment;
• Not have completed any previous Learnership;
• Be between the ages of 18 and 30 years;
• Have effective communication skills in the English language;
• Possess basic computer skills;
• CAT
• Express a keen interest in computer systems and customer service
  

GUIDELINES FOR APPLYING TO THE LEARNERSHIP:

• Please ensure that you apply for only 1 of the Learnerships advertised and that you meet the minimum criteria in order to be eligible for the Learnership
• You must have a valid SA ID
• Please also have your Matric subjects and symbols on hand as you need to input this information on your application.

THE LEARNER WILL ACHIEVE THE FOLLOWING BENEFITS FROM THIS PROGRAMME:

• Obtain a recognised and portable qualification in Contact Centre operations.
• Gain access to the industry with a better employment profile.

TO APPLY CLICK HERE NOW or before the closing date of 30 November 2013.

Please note: The cost of attending interviews and any relocation cost is for the account of the candidate. Discovery will not reimburse any costs incurred.
Please note: This opportunity is being advertised in accordance with the company’s Employment Equity initiatives.