The successful candidates will be responsible for performing the following tasks and responsibilities:
- Provide first line of support for desktop computer issues
- Assist in coordinating and supplying second line of support for internal users
- Act on helpdesk troubleshooting requests and provide feedback to ensure resolution
- Provide assistance with conducting equipment shipment checks for accuracy and resolve issues with vendors
- Provide assistance with facilitating equipment repair or return and checking warranty coverage as needed
- Help out in hardware inventory database maintenance and track equipment transfers
- Generate ad hoc inventory reports as requested
- Provide assistance in managing the computer supply inventory
- Monitor usage as well as order supplies when needed
- Maintain admin files as well as other office files
- Perform basic admin support tasks such as filing, submitting paperwork, sending/receiving faxes, shredding confidential documents
- Screen phone calls
- Ensure office cleanliness
- Work on special admin projects as requested by the IT manager
- Provide tech support for MS Office 2007 and 2003 users
What are the requirements?
Only applicants who meet the basic qualifications listed below will be eligible for consideration:
- Holds A+ PC hardware certification (final stages)
- Solid knowledge of computer hardware
- High proficiency Microsoft desktop tools including Office 2007 and 2003
- Good grasp of Microsoft OS such as Windows 7 and XP
- Working knowledge of LAN is a definite advantage
- Capable of providing software support and issue resolution over the phone and logging calls accordingly
How do I apply?
To apply for the JCDecaux IT Internship CLICK HERE
Application Deadline?
No deadline for submission of application has been set as of this writing.
Discover more from The Bursary Bin
Subscribe to get the latest posts sent to your email.