AIG is currently recruiting for a Graduate: Operations Business Analyst to be based at their Johannesburg offices. The applicant should either have a Bachelor of Arts or Bachelor of Commerce degree. The successful candidate will be responsible for the following tasks:
- Perform quality assurance on resolved complaints after resolved and identify gaps and areas of opportunity to correction
- Analyse survey data and report on findings.
- Categorise outcomes from the survey analysis for easy reporting.
- Assist with tracking and monitoring of actions identified.
- Perform monthly, quarterly, and yearly root cause analyses on complaints resolved.
- Assist with Complaints reporting requirements.
- Assist with all administrative tasks regarding Program Management on strategic and critical activities.
- Produce reporting on the status of each of the projects and initiatives that will be used across a variety of Committee meetings.
What are the requirements?
Candidates should meet the following minimum requirements:
- Have a Bachelor of Arts (BA) or Bachelor of Commerce (BCom) degree;
- Be Microsoft Office competent; and
- Have ability to understand data analytics.
How to apply?
To apply for this AIG Graduate opportunity CLICK HERE
Closing date: Unspecified
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