AIG 2022 Operations Business Analyst Graduate (BA or BCom)

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AIG is currently recruiting for a Graduate: Operations Business Analyst to be based at their Johannesburg offices. The applicant should either have a Bachelor of Arts or Bachelor of Commerce degree. The successful candidate will be responsible for the following tasks:

  • Perform quality assurance on resolved complaints after resolved and identify gaps and areas of opportunity to correction
  • Analyse survey data and report on findings.
  • Categorise outcomes from the survey analysis for easy reporting.
  • Assist with tracking and monitoring of actions identified. 
  • Perform monthly, quarterly, and yearly root cause analyses on complaints resolved.
  • Assist with Complaints reporting requirements.
  • Assist with all administrative tasks regarding Program Management on strategic and critical activities.
  • Produce reporting on the status of each of the projects and initiatives that will be used across a variety of Committee meetings.

What are the requirements?

Candidates should meet the following minimum requirements:

  • Have a Bachelor of Arts (BA) or Bachelor of Commerce (BCom) degree;
  • Be Microsoft Office competent; and
  • Have ability to understand data analytics.

How to apply?

To apply for this AIG Graduate opportunity CLICK HERE

Closing date: Unspecified

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