A+ IT internships Archives - The Bursary Bin https://bursary.seniorjournalism.com/tag/a-it-internships/ Bursaries, Internships, Scholarships, and more Wed, 26 Feb 2020 07:26:39 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://i0.wp.com/bursary.seniorjournalism.com/wp-content/uploads/2023/05/cropped-560801_366250993467638_143191026_n.png?fit=32%2C32&ssl=1 A+ IT internships Archives - The Bursary Bin https://bursary.seniorjournalism.com/tag/a-it-internships/ 32 32 24248233 Starke Ayres IT Internship https://bursary.seniorjournalism.com/2020/02/26/starke-ayres-it-internship/ https://bursary.seniorjournalism.com/2020/02/26/starke-ayres-it-internship/#respond Wed, 26 Feb 2020 07:26:39 +0000 http://bursary.seniorjournalism.com/?p=11151 Starke Ayres are inviting applications for their IT Internship position that has become available at their Admin Department in Kaalfontein. This role will primarily focus on providing technical assistance, attending…

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Starke Ayres are inviting applications for their IT Internship position that has become available at their Admin Department in Kaalfontein. This role will primarily focus on providing technical assistance, attending to IT queries, resolving problems for computer users and maintaining desktop software, computers, and peripherals.

What are the requirements?

• MCDST certificate required (A Diploma / Degree in Information Technology an added advantage).
• A+ essential (N+ added advantage)
• A valid driver’s license essential.

How to apply?

To get more information and to apply for this IT Internship at Starke Ayres CLICK HERE

Closing date: 13 March 2020

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Intern: Service Desk Agent (Midrand x7) | T-Systems https://bursary.seniorjournalism.com/2013/04/20/intern-service-desk-agent-midrand-x7-t-systems/ https://bursary.seniorjournalism.com/2013/04/20/intern-service-desk-agent-midrand-x7-t-systems/#respond Sat, 20 Apr 2013 10:17:38 +0000 http://bursary.seniorjournalism.com/?p=1664 T-Systems in Midrand is currently recruiting interns to work as IT Service Desk Agents to perform national, technical telephonic/helpdesk first and second level support to users on communications technologies within…

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T-Systems in Midrand is currently recruiting interns to work as IT Service Desk Agents to perform national, technical telephonic/helpdesk first and second level support to users on communications technologies within the required SLA parameters.

  • Applicants must be South African citizens;
  • Have completed a Matric/Grade 12, A+ and N+ qualifications or equivalent and be able to demonstrate good academic record and achievements ;
  • Application forms must be completed in full and copies of academic records must be included;
  • Not have previously participated in an internship or graduate programme;
  • Have no work experience in the field of study;
  • A recent Graduate (2011-2013);
  • Considered a youth (18-27 years);
  • Verified qualification certificate and no criminal record;
  • Effective communication in English (written and verbal);
  • Prepared to undergo psychometric assessments.

 Knowledge, Skills and Attributes required:

  • Security courses (advantage)
  • Planning and organising skills
  • Delivering results and meeting expectations
  • Following instructions and procedure

Duties:

  • First point of contact with users (telephone and email).
  • Answering of telephones.
  • Logging of incidents and problems.
  • Assigning problem ticket to correct Assignment Group/Assignee.
  • Diagnosing and solving software and hardware problems.
  • Resetting passwords.
  • Various administrative duties.
  • Ensuring the escalation and follow-up of problem tickets according to set standards.
  • Confirmation and closure of resolved problem tickets.
  • All the above actions are performed against set service levels.
  • Courtesy call to clients.
  • Will be working shifts

TO APPLY CLICK HERE

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