The Hilton Cape Town work integrated learning programme aims to place learners who are registered with TVET colleges and who require internships to complete their training with employers. Under this programme, we also place unemployed graduates who have completed their qualification and are not employed to due to lack of work experience.

What will I be doing?

This learnership is a workplace-based training programme comprising both structured practical workplace and structured theoretical training. A learnership leads to a qualification that is registered the South African Qualifications Authority and that is associated with a trade, qualification or profession. The duration of this learnership will be six months.

• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

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