The CSIR ICC in-service training programme aims to expose students to the work environment for a period of 6 months with workplace learnership in fulfillment of their national diploma.

Key responsibilities:

Assist reception with the following:

• Answering and directing calls to the switchboard
• Assist with signage
• Reception duties at the reception area of the ICC
• Assist reservations office with filling and other administrative duties
• Assist all clients and delegates at the centre

Assist the Customer Relations and Quality Manager with the following:

• Data capturing of all delegate feedback forms and client evaluation forms
• Annual quality management reviews
• Provide customer relations services to day visitors

Assist the Reservations Office with the following:

• General assistance with events.
• Event Coordinators with general duties.
• Filing and other administrative duties.
• Update the booking system.

Assist the Sales Manager with the following:

• Updating sales call database.
• General research.
• Conduct sales calls.
• Government and other procurement databases.

Qualifications and skills:

• Studying towards a three year tertiary qualification in hospitality management.
• Computer skills (MS Office).
• Language proficiency (English spoken & written).
• Ability to pay attention to detail and accuracy.
• Ability to be systematic.
• Good interpersonal/communication skills.
• Good time management skills.

Candidates meeting the stipulated requirements and who are interested in these posts should submit their CVs, motivation letters and academic records.

Closing date: 7 June 2015

PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES ONLY.

Should you experience any problems in submitting your application, please contact the CSIR Recruitment Centre at [email protected]. Please do not submit your application to this mailbox.

The CSIR gives preference to candidates who meet the job requirements and who will add to the cultural and gender diversity of the organisation. By applying for this position at the CSIR, the applicant understands, consents and agrees that the CSIR may solicit a credit and criminal report from a registered credit bureau and/or SAPS (in relation to positions that require trust and honesty and/or entail the handling of cash or finances) and may also verify the applicant’s educational qualifications and employment history. The CSIR reserves the right not to appoint if a suitable candidate is not identified.

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The CSIR ICC in-service training programme aims to expose students to the work environment for a period of 6 months with workplace learnership in fulfillment of their National Diploma.

Key responsibilities:

Reception

• Print follow up report from Rendezvous (booking system)
• Pull enquiry sheets & files for follow up
• Place in relevant Event Coordinator’s tray
• File documents
• Make copies of event sheets

Reservations Office

• General assistance with events (i.e. obtaining quotes for décor, flowers etc.)
• Attend event sheet meeting
• Check venues (as per event sheet) with Event Coordinator
• Meet, greet & orientate clients with Event Coordinator
• Assist Reservations Office Manager with updating and/or correcting client information on Rendezvous (booking system)

Sales

• Assist Sales Manager:  New Business with registering CSIR ICC on Government and other procurement databases and do research of databases CSIR ICC is not yet registered with.
• Assist Sales Manager:  New Business with updating sales calls databases
• Conduct research to find contact details of event organisers in the different market segments.

Customer Relations

• Hand out client evaluation forms to all organizers in the morning
• Follow up with clients in the afternoon to collect these forms
• Capture the data for the monthly Client & Delegate Feedback report
• Collect all delegate feedback forms from reception for data capture
• Walk around and talk to clients & delegates during tea/lunch breaks with CRM
• Compile daily comments for a weekly feedback report
• Attend weekly event sheet meetings
• Sift out all VIP information from the event sheet and inform relevant parties thereof
• Sift any shuttle / transport requirements from the event sheet and book shuttle services accordingly

Qualifications and skills:

• The minimum education qualification will be the completion of at least two years’ theoretical component of a national diploma in hospitality management or events management.
• An outstanding academic record for the two years of study.
• Strong interpersonal skills and the ability to work flexible hours in a dynamic environment would be an advantage

Candidates meeting the stipulated requirements and who are interested in these posts should submit their CVs, motivation letters and academic records.

CLICK HERE TO APPLY

Closing date: 06 June 2014

PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES ONLY.

Should you experience any problems in submitting your application, please contact the CSIR Recruitment Centre at [email protected]. Please do not submit your application to this mailbox.

The CSIR gives preference to candidates who meet the job requirements and who will add to the cultural and gender diversity of the organisation. By applying for this position at the CSIR, the applicant understands, consents and agrees that the CSIR may solicit a credit and criminal report from a registered credit bureau and/or SAPS (in relation to positions that require trust and honesty and/or entail the handling of cash or finances) and may also verify the applicant’s educational qualifications and employment history. The CSIR reserves the right not to appoint if a suitable candidate is not identified. 

(c) Copyright rests with the CSIR. All rights reserved. 

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The CSIR ICC in-service training programme aims to expose students to the work environment for a period of 6 months with workplace learnership in fulfillment of their National Diploma.

Key responsibilities:

Food beverage

• Wash, wash dishes and general kitchen cleaning
• Prepare salads, desserts, cold canapés and starters
• Prepare and cook vegetable dishes, and starches
• Prepare and cook casseroles, sauces, roasts, & grills, cocktails
• Order, receive & issue stock, stock take and stock data input.
• Ensure that all food requirements for events are met according to set standards.

Banqueting

• Set up banquets
• Set up houseman ship and meeting venues.
• Do banqueting waiter and drink service.
• Responsible for bar service, stock control, procedures, billing systems and cash registers.
• Do function recons/Bev Stocktaking/Planning/Event Supervision andEquipment stock take.

Qualifications and skills:

• The minimum education qualification will be the completion of at least two years’ theoretical component of a national diploma in hospitality management or events management.
• An outstanding academic record for the two years of study.
• Strong interpersonal skills and the ability to work flexible hours in a dynamic environment would be an advantage

Candidates meeting the stipulated requirements and who are interested in these posts should submit their CVs, motivation letters and academic records.

CLICK HERE TO APPLY

Closing date: 06 June 2014

PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES ONLY.

Should you experience any problems in submitting your application, please contact the CSIR Recruitment Centre at [email protected]. Please do not submit your application to this mailbox.

The CSIR gives preference to candidates who meet the job requirements and who will add to the cultural and gender diversity of the organisation. By applying for this position at the CSIR, the applicant understands, consents and agrees that the CSIR may solicit a credit and criminal report from a registered credit bureau and/or SAPS (in relation to positions that require trust and honesty and/or entail the handling of cash or finances) and may also verify the applicant’s educational qualifications and employment history. The CSIR reserves the right not to appoint if a suitable candidate is not identified.

(c) Copyright rests solely with the CSIR. All rights reserved.

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