• Provide first line of support for desktop computer issues
• Assist in coordinating and supplying second line of support for internal users
• Act on helpdesk troubleshooting requests and provide feedback to ensure resolution
• Provide assistance with conducting equipment shipment checks for accuracy and resolve issues with vendors
• Provide assistance with facilitating equipment repair or return and checking warranty coverage as needed
• Help out in hardware inventory database maintenance and track equipment transfers
• Generate ad hoc inventory reports as requested
• Provide assistance in managing the computer supply inventory
• Monitor usage as well as order supplies when needed
• Maintain admin files as well as other office files
• Perform basic admin support tasks such as filing, submitting paperwork, sending/receiving faxes, shredding confidential documents
• Screen phone calls
• Ensure office cleanliness
• Work on special admin projects as requested by the IT manager
• Provide tech support for MS Office 2007 and 2003 users

What are the requirements?

Only applicants who meet the basic qualifications listed below will be eligible for consideration:

• Holds A+ PC hardware certification (final stages)
• Solid knowledge of computer hardware
• High proficiency Microsoft desktop tools including Office 2007 and 2003
• Good grasp of Microsoft OS such as Windows 7 and XP
• Working knowledge of LAN is a definite advantage
• Capable of providing software support and issue resolution over the phone and logging calls accordingly

How do I apply?

To apply for the JCDecaux  IT Internship CLICK HERE

Application Deadline?

No deadline for submission of application has been set as of this writing.

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