Duties and Responsibilities:

• Compiling Release documentation for each inbound shipment including Certificate of Analysis, Temperature Records and Product Forms
• Coordinate with Subcontracted Distributor on release related topcis 
• Updating local Release Trackers to help the releasing pharmacist prioritize the releases
• Liaise with Supply Chain teams on stock availability and expected release dates 
• Liaise with NCL lab on vaccines releases, including payments and documents submission
• Monitor the complaints mailbox and other channels of communication
• Identify missing information in a complaint and follow up on the receipt thereof
• Under the supervision of the Country Quality Manager, report complaints into the database
• Track complaint samples from complaint receipt to ensure complaint samples are received within required timeframes
• Dispatch and follow up of complaint sample to the concerned investigation site
• Ensure all faulty products are replaced/ followed up on
• Perform Complaint reconciliation internally and with Third Parties
• In charge of delivering internal and external trainings on Product Technical Complaints handling

What are the requirements?

In order to be considered, candidates should meet the following minimum requirements:

• Preference for B Pharm. Science degree, BTech Pharmaceutical Sciences
• GxP and health-related regulations
• Regulatory and company requirements

Competencies:

• Act for change
• Commit to customers
• Cooperate transversally
• Strive for results
• Planning and organisational skills
• Analytical skills
• Computer skills must include working knowledge of Excel, Word and Outlook
• High level of accuracy and attention to detail, accountability for corrective actions.
• Utilizes effective interpersonal skills.
• Effective communication skills, both in written and verbal form.
• Demonstrates intercultural adaptability and sensitivity
• Quick to analyse and take action without comprimising quality

How to apply?

To apply for Sanofi 2021 Country Quality Internship CLICK HERE

Closing date: Undisclosed

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