·Assist / support on exceptions and anomalies relating to expenses and credit card usage, including highlighting potential misuse of credit cards to BU Management

·Provide support for complex issues relating to expense reporting and credit card usage, escalation to business (this is the next escalation point where issues cannot be resolved with the supplier directly)

·Assist / support the process where expense reports are not submitted on time and the suspensions of credit cards

·Assist / support with compliance to ensure all audits are successful and for financial month end reporting.  

·Assist / support with travel projects, particularly during the scoping and testing phases. 

·General travel support, as identified by the Travel Manager

·         Assist with the leavers process and documentation for Travel Services to ensure SOX compliance – including liaison with suppliers to ensure credit cards and profiles are cancelled, and database accuracy is maintained

·         Assist with the manual expense submission process – ensure expense claims are submitted on time and the suspension of credit cards when not submitted. Deadlines, notes to travelers etc.

·         Assist with the corporate credit cards and manual expense claims including preparation of reporting, and communication to senior BU management

·         Ensure all documentation and processes are maintained, and updated where required – ensuring all audits are successful

·         Assist with the analysis of comments from Customer Satisfaction surveys and produce analysis charts to help identify areas for improvement

·         Analyze and report on confidential expenses and credit card usage – highlight any misuse, and work with site HR and finance to provide required information

·         Assist / support financial month end reporting – all travel month end reporting to be produced accurately and on time to allow BU (and CBS) Financial Controllers to include in their month end financial process

·         Assist / support settlement and invoicing information from suppliers (for transaction fees) to track costs on a monthly basis

·         Manage data collection and analysis of travel-related information, including spend, volumes, trends, exceptions etc. –  preparation of presentations for BU’s

·         Assist / support with BU Billing – Analyze BU Billing input data against received revenue and highlight any anomalies, preparation and submission of information for BU Billing, including query resolution

·         General travel support

REQUIRED SKILLS & KNOWLEDGE

·         Ability to learn, analyze, and understand business and technical processes

·         Ability to communicate effectively (verbal, written, presentation) to all levels of the organization.

·         Ability to develop strong relationships with key customers in the business and approach every challenge with a customer-centric view.

·         Strong problem solving and analytical skills

·         Effective team work and multi-tasking skills a must

·         Ability to demonstrate leadership in all tasks executed

·         Demonstrate the ability to be Dependable, Passionate, Caring, Agile, Decisive & Driven to Win

·         Evidence of customer-facing experience (e.g. customer service)

·         Travel Agency / Corporate Travel experience is essential

Financial Administration

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