The Hilton Cape Town is inviting applications for its 2017 graduate internship programme from unemployed South Africans with minimum of a completed diploma in any of these fields: Hospitality Management, Travel and Tourism. This will be a 12-months internship based in Cape Town, South Africa. The successful candidate will assist in operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel operations sector.

The duties of Graduate Interns will include, to:

• Respond to Guest queries in a timely and efficient manner
• Demonstrate a high level of customer service at all times
• Answer internal and external calls in a professional manner, as required
• Act in accordance with policies and procedures when working with other team members.
• Attend appropriate training courses, when required
• Follow and adhere to company brand standards
• Assist other departments wherever necessary and maintain good working relationships with Team Members

As a Graduate you will be rotated in all the various departments of the Hotel:

• Kitchen Department
• Food Beverage Department
• Front Office Department
• Engineering Department
• Information Technology Department
• Finance Department
• Purchasing Department
• Human Resources Department

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