As an IT intern for
Varsity College, the duties and responsibilities of the successful candidate
are as follows:
- Serve as first line of technical support in
computer and lecture venues
- Make sure computer and lecture venues are
operational and clean and tidy
- Perform routine checks on printers, projectors,
motorized screens and copiers
- Make sure wireless infrastructure is always
operational
- Provide assistance to users with issues related
to laptop and desk computers
- Assist users with photocopiers and printers
over the phone
- Install laptop, desktops and printer
peripherals and other related hardware
- Set up projectors in classrooms
- Install software for users
- Keep programmes and software up to date
- Provide assistance to user queries related to
software over the phone
- Software licensing management
- Provide users with instructions in using
software and hardware
- Create mailbox and Active Directory account
- Diagnose and troubleshoot campus connectivity
and HIPS issues
- Manage administration of the Telephone
Management System including Broadsoft EWS
- Make sure all IT-related calls are logged
accordingly with Service Desk
- Perform admin tasks as needed
- Make sure software and hardware asset register
are up-to-date
- Organize and analyze telephone and photocopier
reports
- Ensure the general cleanliness of the server
room, ICT storeroom and ICT office
- Ensure accurate ICT sign in/sign out process
- Perform support tasks and administer IT related
exams and test
- Manage student AD Exam account, Kix script and
preloads
- Shadow senior and support ICT for further
development
- Analyze and troubleshoot server issues
What are the
requirements?
Applicants need to
satisfy these minimum requirements in order to become eligible for
consideration into the internship:
- Holds Occupational/Higher Certificate (NQF)
Level 5/A+/N
- Has quick problem solving skills
- Proficient in the use of computer systems and
various application
- Solid communication skills
- Excellent interpersonal skills
- Effective time management
How to apply?
To apply for the Varsity College IT Internship CLICK HERE
Application
Deadline?
The deadline for
submission of applications is set on 14 February 2020.
Varsity College does
not accept late or incomplete applications.
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