• Serve as first line of technical support in computer and lecture venues
• Make sure computer and lecture venues are operational and clean and tidy
• Perform routine checks on printers, projectors, motorized screens and copiers
• Make sure wireless infrastructure is always operational
• Provide assistance to users with issues related to laptop and desk computers
• Assist users with photocopiers and printers over the phone
• Install laptop, desktops and printer peripherals and other related hardware
• Set up projectors in classrooms
• Install software for users
• Keep programmes and software up to date
• Provide assistance to user queries related to software over the phone
• Software licensing management
• Provide users with instructions in using software and hardware
• Create mailbox and Active Directory account
• Diagnose and troubleshoot campus connectivity and HIPS issues
• Manage administration of the Telephone Management System including Broadsoft EWS
• Make sure all IT-related calls are logged accordingly with Service Desk
• Perform admin tasks as needed
• Make sure software and hardware asset register are up-to-date
• Organize and analyze telephone and photocopier reports
• Ensure the general cleanliness of the server room, ICT storeroom and ICT office
• Ensure accurate ICT sign in/sign out process
• Perform support tasks and administer IT related exams and test
• Manage student AD Exam account, Kix script and preloads
• Shadow senior and support ICT for further development
• Analyze and troubleshoot server issues

What are the requirements?

Applicants need to satisfy these minimum requirements in order to become eligible for consideration into the internship:

• Holds Occupational/Higher Certificate (NQF) Level 5/A+/N
• Has quick problem solving skills
• Proficient in the use of computer systems and various application
• Solid communication skills
• Excellent interpersonal skills
• Effective time management

How to apply?

To apply for the Varsity College IT Internship CLICK HERE

Application Deadline?

The deadline for submission of applications is set on 14 February 2020. 

Varsity College does not accept late or incomplete applications.

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